APPOINTMENT CANCELLATION, AMENDMENT & NO SHOWS
At Cocola Italian Hairdressers each appointment is reserved especially for our clients and all service sales are final and thus have to be paid for.
If you cannot attend the salon on the day and time of your reservation and need to cancel or amend your booking, please call us with 24 hours notice.
- We will do our best to give you an alternative option for your appointment.
- In the event of continuous no show or repeat late cancellations, you will be required 50% deposit for future appointments.
- You will receive a 48 hour appointment reminder from us via text message or email.
LATE POLICY
If you expect to run late by more than 15 minutes, please give us a call. We will do our best to keep your booking on the same day of your original reservation according to our schedule or book you in for the next appointment available.
PRIVACY
We only have access to information that you voluntary give us. We will not sell or rent this information to anyone.
Please note, all the details collected are used by us to book appointments and send you greetings on special occasions.
